Frequently Asked Questions
How can I order a bus?
Please fill in our form and within a business day we will send you our free quotations for the services required. If you accept it, you have to write an e-mail to us, we confirm it in writing and we prepair the documents to be signed.
How can we pay for the bus rented?
We accept payments via bank transfer, please check the details of our bank account here.
Where can I find your address?
All the official information about banking, address and further details can be found in our Contact info.
What documents do we need when travelling by bus?
Passengers themselves carry responsibility for all the personal documents necessary (ID cards, passports, visas, insurance etc…..) for the trip and have to make sure that they meet the formal requirements set forth by authorities.
What can we eat on the bus?
We recommend all our passengers not to bring any food or hot drinks on the bus which can cause discomfort (smell) or even accidents (pouring out hot drinks) to their traveling companions.
Can we use the toilet?
The on-board lavatory is only for emergency cases. In Hungary according to the rules restrooms cannot be used. Comfort stops are planned on the motorway in every 2 hours.
Is it useful if we amuse the driver not to fall asleep?
For safety reasons we advise not talking to the bus driver while he is driving.
Can we walk on the bus?
Passengers, guides must remain seated with fastened seat belts while the coach is in motion. Failure to do so may result in injury if the driver must change speed, brake or stop suddenly.
What baggage can be taken on board?
Baggage, except the hand luggage, may be carried only in the baggage compartment of the bus. Hand luggage should be safely stored under the seat. No wheeled hand luggage of any size should be kept inside the motor coach for safety reasons. Heavy items, bottles, etc., should not be stored overhead. Coach aisles must be kept clear of all luggage and personal effects at all times.
What telephone number should we call in case of emergency?
Company hot line 7/24 +36706044222 In case you need ambulance, fire or police, please dial the emergency telephone number of the area. Generally, travellers can find the emergency telephone numbers in the “Important Travel Documents” on the bus. European general emergency number: 112. (Except Jordan: 911; and Israel Police: 100, Ambulance 101, Fire 102.)
What is not allowed on the buses?
It is not allowed: smoking, (including e-cigarettes) drinking alcohol or to carry by bus radioactive, flammable, explosive, evil-smelling, mordant materials, compressed or liquid gas, sharp and edgy things as well as things that may stain the coating of the bus or the clothes of other passengers. Carriage of animals is not allowed either. As a courtesy to other passengers, we ask that food and drinks (except bottled water) is not consumed on the bus as everyone prefers a clean, tidy and odour-free coach. Any other useful advice? Keep with you your values and documents, do not leave them on the bus.